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View Article  The Three Cs of Mastering MySpace

The news that Google will pay at least $900 million in advertising revenue to have its search boxes and keyword-driven ads on MySpace helps to answer an important question about social networking: can companies monetize the strong traffic growth of this Web 2.0 phenomenon?

 

The deal means that Fox Interactive is starting to see a return on its $580 million acquisition of MySpace. Google, in turn, is expected to realise net revenue of $50 million to $200 million from its deal.

 

So there’s money being spent, and not just by Google. Debra Aho Williamson, Senior Analyst with eMarketer, writes in her breakdown of the deal that it will have no significant impact in 2006 because the payments do not start until 2007. eMarketer estimates that MySpace will generate $180 million in US ad revenue this year, two-thirds of total revenue in the social networking category.

 

“As for succeeding years, News Corp. executives stated in an Aug. 8 quarterly earnings conference call that less than 10% of the $900 million guarantee is earmarked for 2007. That leaves around $810 million to be divvied up over 2008, 2009 and the first two quarters of 2010. And that’s assuming Fox Interactive Media makes its minimum targets – both companies believe the upside will be far greater.

 

“eMarketer estimates that US social network ad spending will rise to nearly $1.9 billion in 2010, from $280 million in 2006. With the Google/MySpace deal, ad revenues at MySpace may top $1 billion as soon as 2010.”

 

But while the social networking opportunity is being monetized, the relationship between two Web 2.0 poster children and the thoughts of an influential business professor suggest companies considering how they can participate must consider “three Cs” if they want to master the opportunity: core competence, Consumer Generated Media and controversy.

 

MySpace has demonstrated that it has discovered a formula for attracting and holding the attention of an extremely distractible, and highly desirable, demographic. But it has not yet developed an e-commerce platform to generate revenue from its audience’s interaction. Enter Google, which is constantly finding new applications for its Web 2.0 competence in managing complex data. Uniting the competencies of the two entities could create a new model for online transactions.

 

Aho Williamson points out that: “New products such as Google Local and Google Checkout are crying out for an audience and MySpace could be a convenient place to give them a big push: Local businesses could offer a seamless way for MySpace users to find their retail storefronts using Google Local, or they could simply handle online transactions with MySpace users by using Google Checkout.”

 

As for Consumer Generated Media (CGM), John Deighton, Harvard Business School Professor and an expert on interactive advertising, provides an interesting perspective. He was interviewed by the Harvard Business School’s Working Knowledge newsletter about the deal, and sees MySpace as “a really exciting marketing frontier.” For one reason, the utilization of CGM means that it can continuously remain linked with the needs and interests of its audience: “MySpace will evolve with its users. It relies on user content, so this is bound to happen. As member tastes grow up, so will their profiles.”

 

With concerns about online predators targeting MySpace users, one can’t mention social networking without noting the controversy it attracts. Deighton suggests that advertisers not be scared off by this concern, and even sees it as part of MySpace’s appeal: “It is popular precisely because it sits between safe-boring and truly frightening. I don’t think News Corp really minds MySpace’s racy image.”

 

There is no doubt that social networking can be monetized. But the companies that do so must have a competence in managing content in Web 2.0—in this case, harnessing collective intelligence and handling a complex database—know how to build a business model around CGM and be willing to handle the controversy that can be involved.

 

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View Article  The business value of blogs

If you spend any time on the Internet, you will have at least a passing interest in blogs. But if you’re responsible for communicating your corporate message and managing your advertising budget, you need to be using this social media actively. Recent statistics demonstrate that blogs are an extremely cost effective way to reach an influential audience at a fraction the cost of traditional media vehicles.

 

The phenomenal growth in the number of blogs has been well documented, and recently released statistics from comScore Media Metrix, demonstrates that this explosion in content has driven a corresponding increase in usage. They report that the traffic to blogs continues to grow, up 56% over the past year to 58.7 million visitors, and that represents 34% of the total Internet audience.

 

 As with many Internet-related trends, a younger demographic plays a key role in driving the numbers. Users between the ages of 12 and 17 are 21% more likely than average to visit blogs.

 

However, certain blog niches (like politics) have a median age of 45 and median income of $85,000, and a high level of C-level executives.

 

Effective blog advertising

The stat about blog niches was provided by Henry Copeland, president of blogads.com, in a discussion with B.L. Ochman on MarketingProfs.com. According to Copeland, the appeal of this new media has driven a 300% growth in blog advertising in the past year. He adds that, if used well, blog advertising can allow companies to establish significant brand awareness for as little as $25,000 to $75,000.

 

The article makes a strong case for the importance of utilizing blogs for corporate marketing, and provides a number of useful examples about how the media can be used to achieve spectacular—and cost effective—results. But it also cautions that advertisers must adopt a blog mindset it they want to succeed with blog advertising.

 

“With click-through rates in traditional online advertising dropping, inexpensive blog click-throughs are as high as 1%,” writes Ochman. “Advertisers are starting to appreciate the influencer constituency on blogs, where the distinct advertising value of these audiences ‘isn't their eyeballs, it’s their mouths,’ Copeland says.

 

“Successful blogs are edgy, have a sense of humor, and are recognized experts in a narrow niche. Blog audiences look at traditional ads, like ‘Click here, get 20% off,’ and say ‘screw this, I've seen it everywhere,’ Copeland says.

 

 

In his discussion, with Ochman, Copeland offers the following guidelines for effective blog ads:

Smart Ads

Dumb Ads

• Cool image
• Multiple links
• Faux video
• Hand-made feel
• Puzzle invites click

• No links
• Dull, text-heavy image
• Tell, rather than show
• Feels "designed"
• Full pitch negates click
• Pushing a product rather than an experience

 

                            

Effective corporate blogging

Given the significance of blogs for on-line communications, every company should be incorporating them into their communications mix. Not only is a corporate blog an inexpensive way to deliver information, best practices in corporate blogging have become obvious and are easy to apply:

  • Establish your credibility as an expert.
  • Know your target audience, connect with them and engage them.
  • Use an informal, conversational style.
  • Keep your information real and relevant.
  • Provide links.
  • Respect your competition.

 

Microsoft provided a high profile example of the benefits of corporate blogging with Robert Scoble. His blog attracted millions of readers and his departure captured mainstream media attention. For instance, in its coverage of Scoble’s move to a video blogging start-up, Forbes.com wrote that: “To err is human, to blog, divine? For the last three years, one man has shown how a blog, plain-spoken and irreverent in its tone, could be a tool to significantly help soften the monopolistic bullying image of a corporate giant like Microsoft.”

 

Scoble epitomized the practises mentioned above, winning praise for himself and his company. He was clearly an expert who connected with his tech savvy audience, wasn’t afraid to respect Microsoft’s competition—praising nemesis Google, for example—or to criticize his own company. As a result, writes Forbes, “industry watchers came to appreciate both Scoble's honesty and his inside look into the traditionally insular world of software development.”

 

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